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Facility Einstein is a new company providing affordable and cost-effective facility fundamentals training to call centers and office staff nationwide. Using the latest e-learning techniques, Facility Einstein can save a company thousands of dollars per year by helping your staff determine when a facility call can be resolved over the phone and when it is necessary to assign the problem to a technician.

Facility Einstein offers self-guided courses in Electrical, HVAC, Plumbing, Roofing, Flooring, Signage and Glass/Gates. Each subject area consists of a number of modules that instruct and test the call center employee on the proper response to the incoming facility calls.